Friendly and helpful.
Florencio was a key reason I picked CCS, since I trusted his assessment. It was clear that he was an expert and recommended only things I needed, which was not my experience with other crawl space salespeople.
On time, friendly, and clean - made the process as easy as possible.
Completely satisfied, and they took great care to leave my house cleaner than they found it.
A few things drove my decision. First, a strong recommendation from my pest control guy, who said it was worth the wait to get the CCS crew in. Second, the packet that arrived a couple weeks after I booked the estimate - gave me confidence that this was a sound business with lots of experience. Third, Florencio took his time assessing and was upfront about exactly what I needed (and didn't need); he even pointed out a leak he noticed under the house. The cost was more than double other quotes, so I definitely weighed my options, but I felt confident that this crew would take good care of my house.