Testimonials for Clean CrawlSpace Inc.

I saw your truck on the road, read the services on the back of the truck, made one phone call to you and never contacted any other company. I concluded that none of your competitors offered the same or a better product for my needs. Daniel was professional, knowledgeable, friendly, inquisitive, a good listener and excellent communicator. He explained all the options and the pros and cons of each. He never resorted to "the hard sell." Daniel was professional, knowledgeable, friendly, inquisitive, a good listener and excellent communicator. He explained all the options and the pros and cons of each. He never resorted to "the hard sell." The installers, David, Diego and Oscar were friendly, worked extremely hard and left our home spotless. Couldn't have asked for more from them. -Mark  

In the video, you can see our little house in Pacific Grove, California.  It’s an older cottage – if you pause the video you can see the historic plaque with the date of 1887.  Obviously, many improvements have been made since then, but suffice to say the house was begun a long time ago. The lot slopes gradually from front to back, as evidenced by the back door up several steps from the level of the back yard. The slope of the lot is relevant in two important ways: 1.  Water flows underground from uphill, beneath the house, and down the slope toward the bay.  The grass in our back yard is always green without irrigation of any sort because there is adequate underground water for it.  The abundance of underground water flow made our crawlspace very moist. 2.  The slope of the lot affords a relatively large vertical clearance in our crawlspace, making access a little easier when working in it. Our initial efforts to deal with moisture in the crawlspace included working with a contractor whose approach included (1) fans to exhaust the damp air and (2) adding a layer of gravel with the goal of wicking up the moisture in the gravel and drying it with airflow.  The two photos below show a typical exhaust fan and the gravel on the floor of the crawlspace. The fans-and-gravel strategy was expensive but unsuccessful.  With it, we continued to experience moisture and mildew odor.  When it was necessary for work to be performed in the crawlspace, such as by a plumber or electrician, the disturbance to the gravel and dirt led to mildew odor inside the house that would last typically for a week or so. We purchased the Clean Crawlspace solution in 2015, and with it, we got exactly the result we wanted.But there is more to our story. We have a lot of water under our house.  The video shows the Clean Crawlspace technician excavating the site for our sump pump.  It was very wet and muddy (“a picture is worth a thousand words”). The completed site of the sump pump is shown in the video.  The discharge line connects to the rain gutter downspout system.  The outline of the rectangular-shaped sound isolation sheet is visible in the photo.  The black electrical cord runs to a dedicated receptacle that we had our electrician install nearby.  It’s a really pretty installation.  During rainy weather, and then following rains while water is still flowing underground, our sump pump can come on every 40 minutes or so. We are very happy with our Clean Crawlspace installation.  No more moisture and odor. And whenever tradesmen such as plumbers and electricians need to do work under our house, they typically praise the worker-friendly environment. With our thanks and best wishes, John and Louise Fredrickson

I would like to take this opportunity to convey my complete satisfaction with the recent installation of a Smart Sump Pump System and CleanSpace liner in the crawl space of my home. Believe me when I say that I am not one to normally write a testimonial letter. When I purchase a product, I expect to get what I pay for with a quality installation, In my fifty years of dealing with a variety of companies and contractors I have not come across one that has a higher implementation of quality and customer satisfaction than Clean CrawlSpace Inc. I would like to compliment the entire crew on their performance, from the sales staff (Jay), to the installers who not only did the installation and clean up but also made sure our white carpeting retained it's true color. It's been my profound pleasure to have done business with a company that cares for the customer especially when that is reflected throughout the entire organization. Thank you for job well done! Sincerely, Frank M. Cory

I wish to offer my sincere thanks for your recent work at our Santa Rosa residence. You and your staff have performed far beyond our expectations in workmanship, cooperative amiable attitude and timeliness. It has been a true pleasure to experience the excellence you provided at all stages of the job. As you know, we were very pleased with the results following the initial installation of your product in July 2005. Last winter provided the severe wet weather conditions needed to test the efficacy of the entire package. The sump pumps functioned flawlessly under the nearly continuous flow of water during the long rainy season. The multi-ply covering kept away the extremely offensive dank & musty odor caused by the wet soil, which previously would permeate the house all winter long. The elimination of the odor was one of our primary objectives and the application of your product resolved the situation. We are grateful to have found Clean CrawlSpace in time to implement control over the under house water problem before it caused any structural damage. We unreservedly recommend yourselves and your company to anyone who might require a solution to the unpleasant and potentially dangerous effects of water and moisture accumulation in a similar environment. There is also the collateral benefit of the clean white durable covering making crawling beneath the house a palatable act instead of a dreaded and dirt producing one. The additional storage area is great, too! If you wish, you may provide a copy of this letter to anyone who might be interested in reading the words of a very satisfied customer. Best personal regards, George R. Thoresen

I wanted to write to personally, and let you know that as a builder of custom homes for 30+ years, I know the importance of keeping the crawl space area dry and the wood members protected. We heard great things about your firm, and I decided to choose your company to protect my personal residence because of your great reputation... and we weren't disappointed! Choosing the right company is always important, and certainly not all about the lowest price. The friendly and conscientious employees were pleasant to have working on our house, which is rare to find today. The cost of having the work done was certainly something to consider, but after all is said and done, it is so nice not to have the musty odors coming up into the home. Finally, I know the system will save us from costly repairs for years to come. Thank you again on doing such a great job on my home. I would recommend your company to my clients and anyone else, without reservation! Sincerely, S. Winkler CEO Highline Builders, Inc.